Last updated: 2021-02-01

Our identity and contact information

Any requests or inquiries regarding our privacy policy can be made to:

EWK Finland Oy (Finnish business ID: 3153199-8)
Address: Venakontie 4, 74130 Iisalmi
E-mail: [email protected]

What personal data we collect and why we collect it

Contact forms

If you submit a contact form on our site, we will collect the data supplied in it: your name, e-mail address, country and message. We need this information to be able to send you an answer.

Payment data

Upon making an order in our web shop, we collect contact information essential to the ordering of and billing of our products, such as your name, address, e-mail address and phone number. We require your contact details to confirm the orders and contact you if any problems arise with your order, and for the shipping of our products.

We do not store any payment data, such as credit card numbers or bank account details. These transactions are processed confidentially by our payment providers, and you should review their privacy policies and contact the payment processor directly to respond to your questions. All transaction details are transferred to payment gateways over an encrypted SSL connection.

Anonymous usage statistics

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our , and for our internal analytics and reporting purposes.

Whom we share your data with

We share your ordering information with our payment providers to enable purchasing of our products.

We share anonymous usage data with Google Analytics.

How long we retain your data

We will store the contact form messages until we answer them. The information may be stored longer than that, if the contact leads to a customer relationship.

When you place and order in our web shop, we will maintain your order information unless and until you ask us to delete this information.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


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Changes to our privacy policy

If we decide to change our Privacy Policy, we will post those changes on this page, and update the modification date at the top of this document.